About Us

Meet the Team

At our core, we’re information professionals who tirelessly dream up ways to make nonprofit websites better — then figure out how to do it in a high-quality, cost-effective way. We believe our success comes from looking beyond the nonprofit world for inspiration. We geek out on good web design, and admittedly, we’re usability snobs. The details matter to us.

We have decades of combined experience in visual design for the web and print, branding, information organization, user experience research, CMS development (especially Drupal), accessibility, and agile project management.

Sean Fitzpatrick

Founder & Project Lead

Sean is a designer, developer, and agile project manager. He’s made a career of partnering with public libraries, early-literacy initiatives, ed-tech companies, and membership-based organizations to solve their biggest web challenges with an efficienet and practical approach to design and development. He has a masters’ in Information Science from the University of North Texas and teaches undergraduate and graduate courses in web design and development at Dominican University in River Forest, Illinois.

Jessica Fitzpatrick

Content & Accessibility

Jessica has built a career using information to help underserved people. She started out in public libraries in Michigan and Illinois and supporting initiatives at the American Library Association. Jessica pivoted to collaborating with website creators in 2014 with the goal of making web content better, easier to navigate, and compliant for all users. She has managed web projects for small agencies specializing in library, school, and local government websites. She has an MLIS from the University of Wisconsin - Milwaukee.

Ozzie Baron

Research Director

Ozzie has led and overseen user experience research for dozens of nonprofits, school districts, US Senators, and some of the largest cities and public libraries in the country. Specializing in primary research, Ozzie gets inside the heads of internal stakeholders and end users to ensure that our final product perfectly suits the needs of both audiences.

Working With Us

We love our clients, and we like to think that working with us is fun, easy, and highly productive. We’re a small team of seasoned experts who work directly with you and your stakeholders to deliver the best products we can. We wanted to share a little bit about our working processes so you get a sense of what it’s like to partner with us.

  • We’re fully remote and use videoconferencing, screencasting, chat, and cloud project management tools to collaborate with clients anywhere.
  • We strive for full transparency with our project management tools and development environments so that you and your stakeholders can always see up-to-the-minute progress as we design and build your product.
  • We meet at least weekly with clients, usually over Zoom, during active project phases to check in, discuss work, review priorities, and so forth.
  • We like to employ agile project management processes to deliver maximum value at every phase in the project and allow us to easily pivot if priorities ever change. We shape our work into two-week sprints.

Let’s Connect.

Chat with us about your next project or just say hello.